Why us
Reliable crews.
Consistent work.
Most complaints about a cleaning company are the same three: they miss things, they rotate crews, and nobody answers the phone. We built Realdeal around the opposite of those — which starts with who you actually hire. You deal directly with the owner, Les Elliott, and he has been doing this work since 2005.
What you get
Six things we do not compromise on
You deal directly with the owner
You deal directly with the owner, Les Elliott — not a call center, and not a rotating crew. Insured, so your building is covered, and the same hands on it since 2005.
Consistent schedules you can plan around
You get a written schedule of which nights we are in the building and what happens on each one. No mystery visits, no weeks skipped because a crew got shuffled.
Floor care most crews will not do
Stripping, waxing, burnishing and carpet extraction take equipment, time, and weekend hours. Most janitorial companies subcontract it or skip it. It is core to what we do.
A business built on doing what he says
Turn up when he says, clean to the standard agreed, and stand behind the work. The quote is a written scope: exactly what gets cleaned, how often, and what it costs.
Flexible without the lock-in
Start nightly and drop to weekly, add floor work for a busy quarter, or scale up for a full-building event. Plans change as buildings change, and we would rather adjust than lose you over a contract term.
Attention to the small stuff
Door glass. Elevator tracks. Chair rails. The baseboard behind the copier. Fingerprints on the light switches. This is the list people actually notice, and it is the list we check.
A small crew of four you will get to know, not a rotating cast — the same people work your building, so they learn it instead of reading it off a list.
A schedule that fits your building
Nightly service, several nights a week, weekly, or a one-time deep clean — whatever your building actually calls for. We clean on your hours, around your staff, so nobody has to work around us.
Scope of work
In writing, before we start
Every building we service gets a scope of work. It is one document, plain English, and it is the thing that keeps both sides honest. If it is not on the scope, you are not paying for it — and if it is on the scope, it gets done.
- Which nights we are on site, and the hours
- Every task included, room by room
- Restroom and breakroom restock items and brands
- Trash and recycling handling for your building
- Floor care rotation and what triggers a project
- What is excluded, stated plainly
- Your price and what could change it
- That it is the owner who signs it, and stands behind it
How we work
Four rules we run the company on
One contact, always the same person
You deal with the owner, not a rotating account manager. It is the same man who has been cleaning these buildings since 2005, and it is the whole reason a small company is worth hiring over a franchise.
We would rather tell you no
If a building is outside our area, needs a trade we do not do, or has a budget we cannot honestly hit, we will say so instead of taking the work and under-delivering.
Problems get fixed, not explained
If something is wrong, we come back and fix it. We are not going to argue with you about whether a restroom was clean.
The building gets walked
A supervisor checks the work rather than assuming the crew did it. That is what keeps quality from drifting after month three.
Come see what we mean
Ask for a walkthrough and we will tell you honestly what your building needs — and what it does not.